Perbandingan Metodologi UI/UX Goal-Directed Design dan Design Thinking Studi Kasus: Sistem Informasi Koperasi Online (SIKOPROL)

Aulia Aprilliani Khaerunisa; Maya Suhayati; Beben Sutara

doi:10.69933/c5thgt26

Authors

Aulia Aprilliani Khaerunisa Universitas Sebelas April Author
Maya Suhayati Universitas Sebelas April Author
Beben Sutara Universitas Sebelas April Author

DOI:

https://doi.org/10.69933/c5thgt26

Keywords:

Comparison, Goal-Directed Design, Design Thinking, Online Cooperative Information Systems

Abstract

The Sumedang Regency Department of Cooperatives, SMEs, Trade and Industry (DKPP) has utilized information systems to support all its activities. In particular, the Cooperative Sector has utilized the Online Cooperative Information System which can simplify the financial reporting process, monitoring financial reporting, supervising and coaching processes for each cooperative. Problems faced by SIKOPROL users include obstacles for users in understanding the SIKOPROL user interface, users experiencing difficulties in operating SIKOPROL. In this research, a comparison of the two UI/UX Goal-Directed Design and Design Thinking methodologies was carried out to obtain a relevant method applied to the development of SIKOPROL user interface improvements. There are three processes that will be compared from the two methods, namely research, modeling, and requirements compared to empathize, define, and ideate. The research results show that the Goal-Directed Design method is more structured and provides clearly defined solutions based on user experience, needs and behavioral patterns. Meanwhile, the Design Thinking method is more flexible, focuses on empathy and in-depth user experience, and directly involves users to express their ideas. Based on the research results, the most relevant UI/UX methodology recommendation to be applied in developing improvements to the SIKOPROL user interface is the Design Thinking method.

Abstract

The Sumedang Regency Department of Cooperatives, SMEs, Trade and Industry (DKPP) has utilized information systems to support all its activities. In particular, the Cooperative Sector has utilized the Online Cooperative Information System which can simplify the financial reporting process, monitoring financial reporting, supervising and coaching processes for each cooperative. Problems faced by SIKOPROL users include obstacles for users in understanding the SIKOPROL user interface, users experiencing difficulties in operating SIKOPROL. In this research, a comparison of the two UI/UX Goal-Directed Design and Design Thinking methodologies was carried out to obtain a relevant method applied to the development of SIKOPROL user interface improvements. There are three processes that will be compared from the two methods, namely research, modeling, and requirements compared to empathize, define, and ideate. The research results show that the Goal-Directed Design method is more structured and provides clearly defined solutions based on user experience, needs and behavioral patterns. Meanwhile, the Design Thinking method is more flexible, focuses on empathy and in-depth user experience, and directly involves users to express their ideas. Based on the research results, the most relevant UI/UX methodology recommendation to be applied in developing improvements to the SIKOPROL user interface is the Design Thinking method.

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Author Biographies

Aulia Aprilliani Khaerunisa, Universitas Sebelas April

The author's full name is Aulia Aprilliani Khaerunisa, born in Sumedang, April 21 2001. The first of two siblings. The author is a student at Eleven April University Sumedang, Faculty of Information Technology, Informatics Study Program.
Maya Suhayati, Universitas Sebelas April

Second author Maya Suhayati, M. Kom., is a lecturer at Sebelas April University, Sumedang. He has expertise in information technology and has published articles in scientific journals. His current research focuses on comparing UI/UX Goal-Directed Design and Design Thinking methodologies.
Beben Sutara, Universitas Sebelas April

The third author, Beben Sutara, S.Kom., M.T., is a lecturer at Sebelas April University, Sumedang. He has expertise in the field of information technology and has published articles in scientific journals. His current research focuses on comparing UI/UX Goal-Directed Design and Design Thinking methodologies.

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